Question 1

Can I send a gift to myself?

Accepted Answer

Yes. Sign in with Telegram and select your own account. To send a gift to a friend, enter their current @username. StarGem checks whether the account can receive the gift before payment.

Question 2

Do I need Stars on my account?

Accepted Answer

No. Pay using an available method and StarGem sends the gift using its own Stars balance. Gram (TON) is currently available for gifts. The total is shown before payment.

Question 3

Why can the price change?

Accepted Answer

The price depends on the gift’s Stars cost, the current exchange rate and the service markup. If the amount changes before an invoice is created, we show the new price for you to confirm.

Question 4

When will the recipient get the gift?

Accepted Answer

The gift is sent after payment is confirmed. Closing a wallet window does not itself confirm a transfer. Check the order page for its current status; if it needs review, contact support with the order number.

Question 5

What if the recipient cannot be found?

Accepted Answer

Check the @username and ask the recipient to open the StarGem bot and tap Start, then try again. Any Telegram restriction on receiving gifts needs to be resolved before payment.

Telegram Gifts

A small gift, a thoughtful gesture

How to send a gift

Buying gifts